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Data Protection

Party responsible

Responsible for this website:

Volkmann GmbH
Schloitweg 17
59494 Soest
(Federal Republic of Germany)

Phone +49 2921 9604-0
[email protected]

Registration: Amtsgericht Arnsberg, Handelsregisternummer HRB 5422
VAT-No.: DE126639335

Board of Directors:
Ingrid Volkmann and Thilo Volkmann

Data Protection Officer (Art. 37 DSGVO):
Andreas Helmrich, [email protected]

Privacy Policy

Volkmann GmbH and its affiliated companies (“Volkmann”, “we” or “us”), who are responsible for this website, attribute great importance to the protection of your personal data. Therefore, we conduct our business in compliance with applicable laws on protection of personal data and data security.

The use of our website is usually possible without providing personal information. As far as on our sides personal data (for example name, address or e-mail addresses) are raised, this takes place, as far as possible, always on optional basis. These data will not be disclosed to third parties without your explicit consent.

Please note that data transmission over the Internet (for example, when communicating via e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.

1. Scope

This privacy policy (“Policy”) informs you as to which data we collect, store, circulate and use about visitors to websites of Volkmann (“website(s)”).

By visiting our websites, you agree with the present Policy, otherwise you have to refrain from the use of our websites.

We reserve the right to adapt this Policy and we will announce such changes on this website. Return regularly to find out about the status of the Policy. This policy is from May 24, 2018.

The legal framework for data protection is formed by the Bundesdatenschutzgesetz (BDSG, Federal Data Protection Act), the Datenschutz Grundverordnung (DSGVO, Basic Data Protection Regulation), the Telemediengesetz (TMG, Telemedia Act) and the Handelsgesetzbuch (HGB, German Commercial Code).

2. Collected data

Besides the use of cookies and tracking technologies (see paragraphs 6 and 7), personal data such as name, address, telephone number, email address or other identifying in-formation, will only be collected by us if you provide us with such data voluntarily (e.g. by registration, survey) or if you have consented or the applicable laws on the protection of personal data allow us to do so. Accordingly, you can visit our websites without giving any personal data, provided that the use of the website does not require registration.

We reserve the right to anonymize the data you provided to store it in an aggregated form and to combine it with other data to create anonymous statistics as the case may be (e.g. the number of visitors).

3. Data security

Volkmann will take appropriate technical, administrative and organizational security measures to protect your stored personal data from unauthorized access, improper use, disclosure, loss or destruction. To ensure the confidentiality of these data, we use state of the art IT security systems.

Please note that your data can be lost or can be accessed by unauthorized parties during trans-mission over the Internet or e-mail. We cannot assume any responsibility and expressly disclaim any liability for the security of your data during transmission. It is your own responsibility to ensure that the computer you are using is adequately secured and protected against malicious software and the like. If you cannot ensure this, we ask you to use other means of communication.

4. Use and editing of data

Volkmann collects and uses your personal data primarily to fulfill your requests such as answering your inquiries, processing your orders, the preparation, negotiation, execution and fulfillment of your contracts and to give you access to certain information.

We also have the authority to use your personal data, notably due to legal obligations, govern-mental or judicial order, to establish or protect a legal claim, to defend against a legal claim, for operational testing or revision, in connection with the sale, assignment, or another transfer of the business or to prevent misuse and other illegal activities.

To maintain customer relationships, it may be necessary to store and process your personal data, in order to better respond to your needs or to improve our products and services. Also, we or a third party on our behalf, may use personal data to inform you about products and services from Volkmann, that we believe could be of interest to you or to carry out online surveys.

5. Distribution of data

Apart from the cases provided by this Policy, your personal data will not be sold, transmitted or otherwise distributed to third parties.

To the extent necessary for the purposes listed under clause 4, we pass your personal data to affiliated companies of the Volkmann Group or to third parties instructed by us. In particular, your personal data may be viewed by external companies and representatives that are doing technological maintenance or working on our behalf to help fulfill business transactions. All these companies and agents are required to maintain strict confidentiality.

It may happen that certain personal data is stored or processed at computers located in jurisdictions that do not have the same privacy laws as your country of residence. Therefore, we take the highest privacy standards of the countries in which we do business as a basis for our data protection measures.

6. Cookies

When accessing our websites data is automatically collected by one or more small file(s) – so-called Cookies – which are sent to your computer and saved automatically. This collected data cannot be assigned to a specific person. The data notably includes such as the Internet browser and the operating system used, the domain name of previously visited webpages, the number of visits to our websites, visited websites or the average residence.

We use Cookies namely to collect user-related data during the visit to our websites or over several visits (session management), to store information about the users of our websites based on their usage preferences, in order to show them relevant content in the future (personalization) or to track the behavior of users on the Internet (tracking).

For the storage of preferences and data that are needed during a visit to the website (session management and personalization), we use first-party Cookies, this means Cookies that belong to the domain that appears in the address bar of the browser. To keep track of user trends and patterns (tracking) we use third-party Cookies, this means Cookies that do not belong to the domain that appears in the address bar of the browser.

The data thus collected we use to continuously improve the quality of our services, to evaluate the attractiveness of our websites and to improve the performance and the content of our websites. Collected data from third-party Cookies are processed by third parties on our behalf. Third-party Cookies are exclusively used by our websites and the provider of web statistics and are not shared with other third parties. For this purpose, technical organizational measures are contractually agreed with such providers.

Most browsers support Cookies and allow visitors their blocking. You can set your browser so that all Cookies will be rejected or that you will receive a message when a Cookie is being sent. However, some functions or services on our websites will not work properly or will not work at all without Cookies.

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area.

Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further information can be found under http://www.google.com/analytics/terms/gb.html (Google Analytics Terms of Service & Privacy). Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP-masking).

8. Links to other webpages

Our websites may contain links to other webpages, these webpages are not covered by this Policy. Content from other webpages will be carefully reviewed by us prior to their linking in order to ensure that we only link webpages that adhere to the same high privacy policies as Volkmann. We are not responsible for the privacy policies or the content of such other webpages. After becoming aware of infringements by third party content, we will remove the content or the link immediately.

9. Right to information and contact (Art. 15 DSGVO)

At your request, Volkmann will inform you within a reasonable period of time in writing and in accordance with the applicable law, whether and which personal data of you is stored in our systems. If, despite our efforts to maintain data accuracy and timeliness, incorrect data should be stored in our systems, we will correct it at your request. As a registered user you have the opportunity to view, change or delete the personal data you provided.

For questions concerning your personal data, for information requests as well as suggestions and complaints, you can contact Volkmann GmbH or the local affiliated Volkmann Group company. Volkmann will respond to all adequate information requests and to all adequate requests to correct, amend or delete personal data.

10. Your data protection rights

Every data subject has the right of access to information pursuant to Article 15 GDPR. Subject to certain conditions, every data subject has the right to rectification pursuant to Article 16 GDPR, the right to restrict processing pursuant to Article 18 GDPR and the right to deletion pursuant to Article 17 GDPR. Furthermore, every data subject has the right to receive the personal data which they have provided in a structured, commonly used and machine-readable format (data portability) pursuant to Article 20 GDPR, provided the processing is carried out by automated means and is based on consent.

Concerning the right to information and the right of deletion, for responsible companies of the Volkmann Group with registered office in Germany, the limitations set out in Sections 34 and 35 of the German Federal Data Protection Act (BDSG) are applicable.

Every data subject has the right to lodge a complaint with a supervisory authority, particularly in the Member State of his or her habitual residence, place of work or place of the alleged breach of data protection (Article 77 GDPR). Further information about the competent supervisory authority can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

You may revoke your consent to the processing of personal data at any time. This also applies to the withdrawal of declarations of consent that were given to us before the GDPR came into force, i.e. before May 25, 2018. Please note that the withdrawal is only valid for the future. Data processed prior to the withdrawal is not affected.

11. Right of objection

In addition to the rights referred to above, you also have a right of objection as follows.

Information about your right of objection pursuant to Article 21 of the EU General Data Protection Regulation (GDPR)

11.1 Right of objection in relation to a specific case

You have the right to object at any time, on grounds relating to your particular situation, to processing of your personal data which is based on Art. 6 para. 1 e GDPR (data processing in the public interest) and Art. 6 para. 1 f GDPR (data processing for the purposes of legitimate interests); this includes profiling based on those provisions within the meaning of Art. 4 para. 4 GDPR. If you object, we will no longer process your personal data, unless we are able to demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or show that the processing serves for the establishment, exercise or defence of legal claims.

11.2 Right of objection against processing of data for marketing purposes

In individual cases, we may process your personal data for direct marketing purposes. You have the right to object at any time to the processing of your personal data for such marketing; this also includes profiling where related to such direct marketing. If you object to processing for direct marketing purposes, we will no longer process your personal data for such purposes.

The objection may be submitted, without any requirements as to form, to the person (Data Protection Officer) or contact (Party responsible) given above.

12. Right of complaint

You have the right to lodge a complaint with the person indicated as Volkmann’s Data Protection Officer above, the Party Responsible for this website indicated above, or with a supervisory authority, particularly in the Member State of your habitual residence, place of work or place of the alleged breach of data protection (Article 77 GDPR).