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On-site customer service

We carry out installations, maintenance and repairs for you inside and outside Germany with our own personnel. We travel at short notice and ensure that your production runs.

Our experienced team ensures that installations are carried out quickly and safely and that all systems are operated in a well-adjusted manner. On request, we provide installation support if you wish to have systems pre-installed by your own personnel.

Our customer service is available at all times to answer any questions you may have about operation, adjustments and any optimisations that may be necessary in the event of changes to processes.

Service Hotlines:

VOLKMANN GmbH (Germany): worldwide support for service requests

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VOLKMANN UK Limited (Great Britain): serving Great Britain and Rep. Ireland

VOLKMANN France sarl (France)

VOLKMANN Salesoffice NL (Netherlands)

VOLKMANN, Inc. (USA)

VOLKMANN Japan K.K. (Japan)

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Wear and spare parts
All important spare parts such as seals, filters, controls and components etc. are usually available within 24 hours and can be delivered to you as quickly as that on request.

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Request a Callback

Tell us your phone number and the required time for the recall. Describe in brief your concern. We will contact you as soon as possible during our business hours.

Volkmann GmbH, Germany: +49 (0)2921 9604 0, business hours Mon. – Thurs.: 07:45 – 16:45, Fri.: 07:45 – 14:45

Volkmann UK Office: +44 (0) 1494 51 22 28, [email protected]

 

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    Your question to the service department

    You can use this form to send a non-binding enquiry to the Service Department at Volkmann GmbH. We will endeavour to respond to your enquiry as quickly as possible, and will contact you by telephone if we have any questions! Please provide your contact details in as much detail as possible.

      Please provide us with some general information about your company or organisation:

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      Please describe your request. In the subject line, give the topic a name that will be used as the subject in email communication. You will find the project number or serial number on the type plate of your Volkmann device.

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      You are welcome to send us up to three documents, images or photos with further details. The following file formats are permitted: PDF, JPG and PNG. Each file may be no larger than 5 MB.

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