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On-site customer service

We carry out installations, maintenance and repairs for you inside and outside Germany with our own personnel. We travel at short notice and ensure that your production runs.

Our experienced team ensures that installations are carried out quickly and safely and that all systems are operated in a well-adjusted manner. On request, we provide installation support if you wish to have systems pre-installed by your own personnel.

Our customer service is available at all times to answer any questions you may have about operation, adjustments and any optimisations that may be necessary in the event of changes to processes.

Service Hotlines:

VOLKMANN GmbH (Germany): worldwide support for service requests

VOLKMANN UK Limited (Great Britain): serving Great Britain and Rep. Ireland

VOLKMANN France sarl (France)

VOLKMANN Japan K.K. (Japan)

From 27 to 31 December 2024 – i.e. between Christmas and New Year – our reception and switchboard will only be open from 09:00 to 12:00.

We wish you a happy festive season and a good start to the new year!